Mint Hill

Emergency Notification System

Emergency Management Notification System

A new system is now available to all Mecklenburg County Residences to alert the communities during emergencies that may affect your neighborhood.

This new system will be called "Char-Meck Alerts – Mint Hill". This emergency alert and notification system enables us to provide you with critical information quickly, and via multiple methods of notification, when there is a threat to the health or safety of residents. This system serves the City of Charlotte, Mecklenburg County and the Towns of Cornelius, Davidson, Huntersville, Matthews, Mint Hill, and Pineville.

This system is similar to what the reverse 911 system currently does, however this new system will relay accurate and timely notifications of the information you want and need to know. With CharMeck Alerts you control how you are contacted and what information you receive: on your cell, work or home phone, via text, email or voice message. You will receive up-to-the-minute notifications about event and emergencies that may affect your home, workplace or other areas of interest. You pick where, you pick how to be notified.

This system also allows individuals to opt in to receive other non-emergency notifications such as community events, crime alerts, traffic alerts, airport alerts and utility alerts.

Types of Alerts:
  • Emergency alerts from your local fire or police department;
  • Severe weather and health alerts that impact you and your family;
  • Amber and Silver Alerts to help find missing people who are in danger;
  • Community alerts including special events and traffic within your city or towns of choice.

Sign up is easy. The weblink to register is: www.charmeckalerts.org.  On this site, you can create a private user/member login and find other additional answers to questions.

If you need assistance, please come by the Mint Hill Police Department or contact us at (704) 545-1085.

Frequently Asked Questions

How do I get the police check my house while I am on vacation?

The Town of Mint Hill would like to advise our citizens requesting to keep check of their property understands that this agreement from the dates indicated below does not constitute a promise by the Mint Hill Police Department that no criminal action will occur or that no damage or injury will occur to the property that is being checked by this department. The officers with this department will make an effort in checking your property while you are away during officer"s patrols of neighborhoods as well as our businesses, but we are not able to set a regular schedule check of the property. We encourage the citizens to partner with the officers of the Mint Hill Police Department to take extra measures in safeguarding their property.

Call the police department at 704-545-1085 for more information.

How do I contact the police if it's not an emergency?

The Mint Hill Police Department office operates Monday through Friday from 7:30 a.m. to 5:30 p.m. During those hours you may contact (704) 545-1085 with any report requests or general inquiries. If you need police assistance and it's not an emergency, you can contact our dispatch directly at (704) 889-2231.

How do I obtain a copy of a crash report?

You can obtain a copy of a crash report from the Mint Hill Police Department Report Database. You must have the report number or the Victim's/Driver's name in order to retrieve it. Please allow 3 to 5 business days for reports to be processed.

How do I register my home alarm?

You can obtain a form from the Police Department.  Call 704-545-1085 for more information.

How do I register for emergency notifications?

Register today for the CharMeck Alerts Notification System. Receive accurate and timely notifications of the information you want and need to know—straight from your local leaders. You can receive up-to-the-minute notifications about events and emergencies that may affect your home, workplace, or other points of interest—anywhere in Mecklenburg County.

How do I get finger printed at the Mint Hill Police Department?

The Mint Hill Police Department offers fingerprinting Tuesday and Thursdays from 9:00 a.m. - 12:00 pm. by appointment only. Contact the Mint Hill Police Department at (704) 545-1085 to schedule an appointment. The fees vary depending on whether or not you are a town resident.

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