Mint Hill

Help Desk

Our Help Desk will answer many of your frequently asked questions.  If you still have a question, please submit a ticket to the right.

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How do I make an anonymous complaint?

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How do I make an anonymous complaint?

Category: Code Enforcement

Anonymous complaint are received; however, since there is often no way of following up to resolve a complaint, the complainant will have to contact code enforcement for updates.


How do I find the Town Code of Ordinance?

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How do I find the Town Code of Ordinance?

Category: Code Enforcement

The Town of Mint Hill uses Municipal Code Corporation. The Unified Development Ordinance (UDO) contains all Town codes and ordinances.


How do I get a permit to run a business out of my home?

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How do I get a permit to run a business out of my home?

Category: Code Enforcement

Customary home occupations are permitted provided zoning regulations are met and a permit is obtained from the Mint Hill Planning Department. For further information call (704) 545-9726.


How do I know my garbage collection schedule?

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How do I know my garbage collection schedule?

Category: Garbage & Recycling

Contact the Town Hall if you are new to the area and need to know your pick up day at (704) 545-9726.


What is conditional zoning?

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What is conditional zoning?

Category: Planning & Zoning

Conditional Zoning applies when a Principal Permitted Use, listed in Article 5‐Section 5.2 of the Unified Development Ordinance designates "CD" in the chart. An approved Conditional Zoning application by the Board of Commissioners generates a Conditional District. This is a zoning district in which the development and use of the property will be subject to predetermined ordinance standards as well as any additional rules, regulations, and conditions included as part of the legislative decision.


What is an appeal?

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What is an appeal?

Category: Planning & Zoning

Administrative decisions regarding the implementation of the Unified Development Ordinance such as interpretations, determinations of whether a particular use is allowed in particular zoning district and notices of violation may be appealed to the Board of Adjustment.


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Town of Mint Hill, NC
4430 Mint Hill Village Lane
Mint Hill, NC 28227
Phone: (704) 545-9726
Fax: (704) 545-0802
info@minthill.com
Mon - Fri: 8:30 am - 5:00 pm