Mint Hill

Help Desk

Our Help Desk will answer many of your frequently asked questions.  If you still have a question, please submit a ticket to the right.

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How do I report a sidewalk problem?

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How do I report a sidewalk problem?

Category: Public Works

You may call Town Hall at (704) 545-9726 to report a sidewalk problem, or utilize the Help Desk to submit a support ticket.


How do I pay my traffic citation online?

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How do I pay my traffic citation online?

Category: Police Department

Mecklenburg County has an online traffic ticket resolution center. You must log in to pay your ticket at least 14 days prior to your court date. If you have a ticket with more than one charge, you may NOT use this online service.


How do I know how many smoke alarms my home requires?

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How do I know how many smoke alarms my home requires?

Category: Fire Department

It is important to have a smoke alarm on every level of your home and outside each bedroom.


How do I recycle my old electronics?

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How do I recycle my old electronics?

Category: Garbage & Recycling

There are several places to recycle your old electronics in Mecklenburg County. Make sure you call ahead. Recycle Old Electronics


How do I know when to change the batteries in my smoke detectors?

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How do I know when to change the batteries in my smoke detectors?

Category: Fire Department

The National Fire Protection Association reports that 71% of smoke alarms which failed to operate had missing, disconnected or dead batteries. It is recommended that you check your smoke detector batteries once a month. You should install new batteries once a year. Pick a date, like a birthday or the change to daylight-savings time, and make sure all of the smoke detector batteries in the home are replaced.

Daylight Saving Time (U.S.) 2017 begins at 2:00 AM on
Sunday, March 12
And ends 2:00 AM on
Sunday, November 5


How do I apply to install a swimming pool in my yard?

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How do I apply to install a swimming pool in my yard?

Category: Planning & Zoning

You must fill out an application with the Mecklenburg County Health Department (MCHD) and follow the permit procedures outlined by Mecklenburg County. Call (704) 336-5101 for more information. Permit holder will be responsible for inspections and compliance with the Health Department ordinance and the State Residential Code. Contact Land Use and Environmental Services Agency (LUESA) of Mecklenburg County.


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Town of Mint Hill, NC
4430 Mint Hill Village Lane
Mint Hill, NC 28227
Phone: (704) 545-9726
Fax: (704) 545-0802
info@minthill.com
Mon - Fri: 8:30 am - 5:00 pm