Help Desk
Our Help Desk will answer many of your frequently asked questions. If you still have a question, please submit a ticket to the right.
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How do I pay my traffic citation online?
Category: Police Department
Mecklenburg County has an online traffic ticket resolution center. You must log in to pay your ticket at least 14 days prior to your court date. If you have a ticket with more than one charge, you may NOT use this online service.
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How do I obtain a burn permit?
Category: Fire Department
You may contact David Leath or Mardy Watson at (704) 545-4866 for more information.
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How do I find out if I can drive a golf cart on the road?
Category: Police Department
Golf carts can only be operated on a roadway that has a posted speed limit of 35 MPH or less. Golf carts CANNOT be operated unless the driver/operator has a valid driver license, and the vehicle is properly equipped with turn signals; properly working brakes, headlights and taillights; been inspected and sticker attached thereon; and covered with proper financial responsibility/insurance. Golf carts are permitted to cross a roadway to the other side by the most direct route. Children cannot drive any vehicle on a roadway/street unless properly license regardless of age.
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Where can I park if I am attending an event at Town Hall?
Category: Events
Parking is available in the lot next to Town Hall.
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How do I dispose of household batteries?
Category: Garbage & Recycling
You cannot dispose of old batteries in your trash or recycle bin. There are several drop off locations in Mecklenburg County. Household Battery Disposal
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How do I report a street light problem?
Category: Public Works
Street lights are repaired by your power provider (Duke Power 1-800-777-9898 or Union Electric 1-800-922-6840). You will need an exact address or pole number to report the outage.
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