Help Desk
Our Help Desk will answer many of your frequently asked questions. If you still have a question, please submit a ticket to the right.
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How do I report a tree down?
Category: Public Works
You may call Town Hall at (704) 545-9726 to report a tree that is down in the roadway, or utilize the Help Desk to submit a support ticket.
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How do I get a smoke detectors or carbon monoxide detectors if I can't afford them?
Category: Fire Department
You may contact our front office at (704) 545-4866 for more information or use the online contact form.
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How do I report a traffic signal problem?
Category: Public Works
You may report a traffic signal malfunction to NCDOT (980) 523-0000.
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How do I find out if I can drive a golf cart on the road?
Category: Police Department
Golf carts can only be operated on a roadway that has a posted speed limit of 35 MPH or less. Golf carts CANNOT be operated unless the driver/operator has a valid driver license, and the vehicle is properly equipped with turn signals; properly working brakes, headlights and taillights; been inspected and sticker attached thereon; and covered with proper financial responsibility/insurance. Golf carts are permitted to cross a roadway to the other side by the most direct route. Children cannot drive any vehicle on a roadway/street unless properly license regardless of age.
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How do I recycle my old electronics?
Category: Garbage & Recycling
There are several places to recycle your old electronics in Mecklenburg County. Make sure you call ahead. Recycle Old Electronics
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How do I report a sidewalk problem?
Category: Public Works
You may call Town Hall at (704) 545-9726 to report a sidewalk problem, or utilize the Help Desk to submit a support ticket.
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